Element Definitions


Remote Whiteboarding Sessions

Sunset Learning conducts a teleconference meeting or series of meetings, with the goal of helping the client reach a clear picture of the problems that need to be solved, the tasks to solve the problems, and the milestones that will lead to a final outcome.

Face-to-Face Whiteboarding Sessions

Sunset Learning travels to client to conduct a F2F meeting or series of meetings, with the goal of helping the client reach a clear picture of the problems that need to be solved, the tasks to solve the problems, and the milestones that will lead to a final outcome.

Content/Gap Analysis

This is going through source content, either documents or video, to map against specified objectives. The output of this task is sometimes referred to as the content mapping document. Once the content is mapped, then we identify the best modality for presenting the information.

Sunset-provided Source Content

Sunset Learning provides the resources to research/create source content.

Design Document

A design document is a full training plan, including a technical overview, assumptions, justifications, etc. for meeting the plan's requirements.

Instructional Design

Working from an approved content outline, a Sunset Learning instructional designer (ID) puts the skeleton training together with slide titles (placeholders), objectives, topics, and key takeaways. After the template/outline is approved, the ID proposes the new content flow from the outline.


A prototype is assumed to be 3 to 5 minutes of rough, deliverable content to give the client a look and feel of the final training. 

Production Template

To create a production template, Sunset Learning's production team will work from available templates and formats that meet client requirements to develop a production template. Depending on the program, template will include colors, fonts, character, backgrounds, etc. Several versions of draft templates will be created for client consideration and feedback.


Interview SME

A Sunset Learning content manager conducts a meeting or series of meetings with subject matter experts to get the information needed to fill content gaps.

Provide SME

A Sunset Learning resource provides the subject matter expertise needed to fill content gaps.


A storyboard incorporates basic PPT images (including SmartArt) and creates visual interest utilizing native application animation functionality.

Script Notes

Script notes are guidelines for delivery. These include key concepts, transition statements, and references to additonal topics/resources that will supplement the learning experience.

Full Scripting

Sunset Learning provides full scripting for eLearning when there is no developed content available. A Content Developer or Instructional Designer works from an approved outline to storyboard content.

Graphic Enhancements

Graphic enhancements include adding static graphics, slide/screen cleanup, alignment, etc.

Assessment Development

Working from approved PPTs and/or video content, Sunset Learning generates assessment items (including multiple choice, drag and drop, true/false, fill in blank, order matching, etc.). Psychometric level depends on the richness of the available content.


Closed Captioning

Closed captioning incorporates a transcript at the bottom of a video, shown in English or another language, correlating to the audio played.


Transcription converts audio source content to text. Typically the first step in scripting or closed captioning when Sunset Learning is not doing the content development.

Enhanced Transcription

Enhanced transcriptions transform a standard transcript into a downloadable asset with graphics, screen shots, and callouts.


Translation converts English text and images with English text to another language.

In-house Voice-over

In-house voice-over is done by Sunset Learning voice talent, recorded in a localized, high-quality environment.

Studio Voice-over

Studio voice-over is a professional voice recording, done in a studio environment.

Audio Editing - Basic

Basic audio editing involves a two-stage audio scrub, volume leveling, and pacing. This includes adding and deleting dead space (long pauses or no sound) as needed. Part of audio cleanup is comparing script to the spoken word to catch errors.

Audio Editing - Advanced

Advanced audio editing is basic editing plus: micro audio scrub, including audio retakes, patches, and micro-edits (um’s, uh’s and mouth noises removed.) Advanced audio editing also includes editing of any client-provided voice-over.

Video Editing - Basic

Basic video editing is used primarily in microlearning conversion. Sunset Learning segments content and/or adds music intros/outros, but no additional video elements.

Video Editing - Intermediate

Intermediate video editing includes editing out audio and video stumbles and providing basic transitions between segments. Also includes insertion of zooms/pans and segues. This may include extraction of audio, rework and reinsertion into the video. This would apply to video actors adhering to specified script and talent is under Sunset Learning's control.

Video Editing - Advanced

Advanced video editing adds additional video elements such as bubble comments, clickable links, multiple camera angles, video clips/animated stills, etc. Advanced video editing also applies to video talent external to Sunset Learning over which we have less direction, even if additional elements are not required.


Gamification is the application of typical elements of game playing (rules of play, point scoring, competition with others) to engage learners in problem solving. Includes "graded" software simulations and branching scenario exercises.

Assessment Production

Production of assessments such as multiple choice, true/false, fill-in-the-blank, and drag and drop questions.

Media Production - Basic

Working from an approved web HTML5 "wrapper" or standard learning software, basic media production integrates various elements into a cohesive flow of information. It includes the addition of intro and outro music, slide- and topic-level navigation, population of tab elements (terminology, resource, etc.) and media publishing into various formats. Basic media production also includes testing SCORM compliant triggers and publishing to an approved review web site.

Media Production - Advanced

Advanced media production involves custom programming or customization of tools within chosen production platform, i.e. customized glossary, references, skins, etc.

Animation - Basic

Basic animation takes basic PPT images (including SmartArt) or static graphic elements and creates visual interest utilizing native application animation functionality. Basic animation follows approved script including approved graphic imagery.

Animation - Intermediate

Intermediate animation implements advanced PowerPoint animation techniques, GoAnimate or equivalent animation applications such as Prezi. Graphic resource generates backdrops and other visual elements to which animation of avatar characters will be added.

Animation - Advanced

Advanced animation includes full motion animation such as Kinetic Typography, 3D animation or custom animation.